🔒 Your Data, Our Responsibility

Daraz Palya Privacy Policy — Complete Data Protection Details

Everything about how the information you provide on Daraz Palya is collected, stored, and protected is explained here — openly and in plain language.

Last updated: January 2026 SSL Secured Written in Bangla

Daraz Palya never sells your personal information to third parties. Reading this policy in full will tell you exactly why and where your information may be used.

Section 1

What information is collected?

Various types of information are collected on Daraz Palya — from account registration through every transaction. This information falls into two main categories: what you provide directly, and what is collected automatically.

Information you provide directly:

  • Full name and date of birth (for KYC verification)
  • Mobile Number & Email Address
  • Current address and district
  • National ID or passport scan (for identity verification)
  • Mobile banking number (bKash, Nagad, Rocket)
  • Messages and complaint details submitted to support

Information collected automatically:

  • IP address, browser, and operating system information
  • Site entry and exit times
  • A log of which pages you visited and for how long
  • Betting and transaction history
  • Device type and model (for mobile app users)
Section 2

How We Collect Your Data

Daraz Palya collects information in several ways. Each method is explained step by step below.

1
Registration Form

The name, mobile number, and other details you provide when creating a new account are collected at registration.

2
KYC verification process

Age and identity are verified through ID document uploads. These documents are stored on encrypted servers.

3
Transaction Processing

Transaction data is collected from the payment gateway during deposits and withdrawals.

4
Cookies & session tracking

When you visit the site, your session information is collected through cookies.

5
Support contact

Conversations made through live chat or email support are recorded and stored.

Please note: Daraz Palya will never ask for your password or payment PIN via phone call or SMS. If you receive such a request, treat it as a scam.

Section 3

How We Use Your Information

Daraz Palya uses your information only for specific, legitimate purposes. No data is ever used arbitrarily or without a clear reason.

  • Creating, managing, and verifying accounts.
  • Ensuring deposits and withdrawals are processed correctly.
  • Preventing fraud, money laundering, and illegal activity.
  • To personalise your betting experience based on your preferences.
  • Sending you relevant bonus and promotion offers.
  • To handle customer support and resolve complaints.
  • To identify and resolve technical issues on the platform.
  • Monitoring betting behaviour to ensure responsible betting.

Daraz Palya never uses your data to push you into placing more bets. In fact, if any member's betting behaviour shows a concerning pattern, our support team will reach out proactively.

Section 4

Data Sharing & Third Parties

Daraz Palya never sells your personal information. However, in certain situations, limited data may be shared with trusted third parties.

  • Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • KYC verification agency: Identity-related information is shared with licensed agencies for identity verification purposes.
  • Regulatory authority: Information may be disclosed to regulatory authorities when required by legal obligation.
  • Advertisers & marketing companies: Never. Your information is not shared with third parties for marketing or advertising purposes.

Daraz Palya's commitment: Every third-party data sharing arrangement is governed by a contract that strictly limits their use of your information to the specified purpose — nothing else.

Section 5

Cookies & Tracking Technologies

Daraz Palya uses cookies on its website and mobile app. Cookies are small text files stored on your device that help the site recognise you on future visits.

  • Essential cookies — Used to maintain your login session and ensure security. These cannot be disabled.
  • Analytics cookies — To understand which parts of the site are used most. These can be turned off.
  • Preference Cookies — Used to remember your language preferences and settings. These can be disabled.

You can disable cookies in your browser settings, but doing so may affect certain site features — in particular, your login session may keep getting signed out.

Section 6

Data Retention & Security

Daraz Palya uses industry-standard security measures to protect your data, operating across multiple layers of protection.

  • All data transfers are secured with 256-bit SSL encryption.
  • Data is stored on secure cloud servers with regular backups.
  • Passwords are never stored in plain text — they are kept in hashed format.
  • Employee access to data is restricted strictly to what is required for their role.
  • Regular security audits and penetration testing are conducted.

Even after your account is closed, certain information may be retained for a defined period for legal and regulatory reasons — typically 5 years. Once that period expires, the data is permanently deleted.

In the event of a data breach: In the event of a security breach, affected members will be notified by email or SMS within 72 hours.

Section 7

Your Rights

Every Daraz Palya member has certain rights regarding their personal data. Contact support to exercise any of these rights.

Rights Description How to Use
Right to Access You can request to know what information we hold about you. Contact Support
Right to data correction You can request corrections to any inaccurate information. Account settings
Right to data deletion You can request that your data be deleted when you close your account. Subject to legal limitations
Right to Object to Processing You can request to opt out of marketing emails or notifications. Account settings
Data Portability You can request to download your information in a readable format. Submit a request to support
Section 8

Children's Privacy

Daraz Palya is strictly for adults (18+). We do not knowingly collect any information from minors.

If a minor has accidentally created an account and we are notified, that account will be closed immediately and all collected data will be deleted. Parents or guardians may contact support regarding this matter.

Section 9

Policy Updates

Daraz Palya may update this Privacy Policy from time to time. When changes are made, the date on this page will be updated, and any major changes will be communicated via email or in-app notification.

Continued use of Daraz Palya after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page regularly.

Section 10

Contact us

If you have any questions about our Privacy Policy or wish to make a request regarding your personal data, please reach out through the channels below.

  • Email: privacy@darazpalya.net
  • Live Chat: Available 24/7 via the website or app
  • General information requests will receive a response within 7 business days.

Why is your data safe with Daraz Palya?

We protect your privacy not just in words, but through technology and policy

🔐
End-to-End Encryption

All data transfers are encrypted with 256-bit SSL — unreadable to anyone outside.

🚫
Your data is never sold

Daraz Palya never sells your information to advertisers or data brokers.

🛂
In your control

You can turn off marketing notifications and download your data from Account Settings.

🔍
Regular Security Audits

An independent team of third-party experts regularly audits Daraz Palya's security.

📋
Transparent Purpose

The purpose of each piece of data collected is clearly defined. Nothing is used for vague or undisclosed reasons.

Quick Response

We are committed to responding to all data-related requests within 7 business days.

Frequently Asked Questions

Frequently Asked Questions About Betting

Daraz Palya displays odds primarily in decimal format, which most Bangladeshi bettors find the easiest to follow. For example, odds of 2.50 mean that a BDT 100 bet returns BDT 250 if you win (your BDT 100 stake plus BDT 150 profit). The lower the odds, the more likely the market considers that outcome to be. Odds of 1.30 indicate a heavy favourite, while 3.50 points to an underdog. Odds can never fall below 1.00 — that simply isn't possible. You can switch to fractional or American format in your settings if you prefer, though most Bangladeshi bettors stick with decimal because the maths is straightforward.

Daraz Palya's VIP program goes well beyond just bonuses. Structured across five tiers — Bronze, Silver, Gold, Platinum, and Diamond — each level comes with its own set of benefits. Standard perks include higher cashback rates (from 5% at Bronze up to 20% at Diamond), faster withdrawal processing, and weekly bonuses. Higher tiers unlock premium benefits such as a dedicated account manager for direct, personalised support, a special birthday offer, and exclusive cashback deals on major matches. VIP points are credited automatically with every bet — no separate registration needed.

Quick Facts

Encryption 256-bit SSL
Data retention period 5 years
Responding to requests 7 Business Days
Selling data Never
Last Updated January 2026
Minimum age 18 years
🔒

Start betting in a safe environment

Your data is secure and your transactions are safe on Daraz Palya. Register now and enjoy betting on a platform you can trust.

18+ | Daraz Palya | Maximum security guaranteed

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